Shipping Policy

Our goal is to provide fast shipping while keeping costs low.  Our standard shipping service is USPS Priority Mail and we offer options with FedEx Overnight (Standard or Priority), Second Day AM or Second Day Standard and FedEx 3 Day Saver. 

Due to geographical limitations, FedEx may not offer certain services such as Standard Overnight and will require Priority Overnight service.  It is the customer's responsibility to know whether there are any service limitations in his/her area.  If you are unsure, please contact FedEx at 1-800-GOFedEx.

It is the customer's responsibility to ensure service is available in their location as it may not be available in all areas.  Customer does have the option to pick up package at a FedEx shipping location or a FedEx Kinko's location.

All package delivery times given by Serious Monkey Business or posted on our website are estimates only and based on information provided by the carrier and is based on business days, not calendar days. We do not guarantee any specific package delivery times.

All orders are shipped discretely in plain packaging or USPS issued packaging.

Package-labels will read "SMBz" and will not indicate what products are contained.

Overnight shipping via the carrier is available for most areas in the lower 48 states.  Orders placed by 4PM Pacific Time, Monday through Friday, are processed and shipped the same business day. Overnight orders are delivered the next business day.  Orders placed on Friday and needing Saturday delivery will need to have the Saturday delivery option.  Overnight Saturday delivery is available via FedEx Priority service for $75.00.  Any 2-Day orders will arrive in two business days. Example: Friday order shipped Friday will arrive Tuesday.

Serious Monkey Business is not responsible for package tardiness due to carrier error, orders being placed after business hours and processed the next business day, incorrect shipping information, problems with credit card authorization or charging, the unavailability or refusal of a person to accept delivery of the shipment, acts of God, acts of terrorism, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, strikes or other labor disputes, civil commotions, disruptions in air or ground transportation networks, weather phenomena, and natural disasters.